Frequently Asked Questions
Have questions about AiRise Tanks? Here is a list of FAQ's
How long will my balloons float for?
Float time is varied per balloon material and size. Take a look at the inflation guide to see more information
Why Is My Tank Hissing?
If you hear hissing coming from your tank be sure to do the following
1. Close the tank by hand tightening the green valve
2. Hand tighten the release valve
If the hissing still persists contact us
How do I Recycle my AiRise Tanks?
To recycle your AiRise Tanks click here for a full breakdown.
Why is my Tank filling slowly?
If you are noticing that your AiRise tank is filling slowly, try fully opening your tank.
IF your tank is fully opened, yet the tank is still filling slowly, it means the tank is almost empty. AiRise Tanks are not refillable.
Can I inhale the helium from the AirRise Tank?
Under no circumstances should you inhale helium from the AiRise tank. Helium will eliminate the oxygen, and inhaling helium will cause serious injury and suffocation.
Can I drop an AiRise tank?
Do not mistreat tanks by dropping them on sharp or pointed objects this could puncture the tank, causing a sudden release of contents, resulting in serious injury or death.
How do I Store my AiRise Tank
Do not store AiRise Tanks in damp areas. Storing tanks in damp areas will cause the tank to rust.
Do not keep tanks in an area above 120f (49c). Doing so will cause the pressure release valve to operate.
Can I Refill my AiRise Tank?
AiRise Tanks are not refillable. Refilling an AiRise tank will cause violent bursting and can cause serious injury.